Frequently Asked Questions
Everything you need to know about shopping with Ted Baker.
How long does shipping take and what are the costs?
We offer standard and express delivery options. Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Shipping costs are calculated at checkout based on your location and selected speed.
What is your return policy for online orders?
You can return any unworn items with original tags attached within 30 days of receipt. Returns can be processed through our online portal or at any standalone Ted Baker boutique.
How do I find my perfect fit?
Each product page features a detailed 'Size Guide' to help you convert international sizes and find your measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through PayPal, Klarna, and Apple Pay.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our courier's website to monitor your delivery progress.
Are your products authentic?
All items sold on our official website are 100% authentic Ted Baker products, crafted with the high-quality materials and signature attention to detail that our brand is known for.